City launches innovative online engagement program 'Talk Vancouver'

September 11, 2013 | Engaged City

The City of Vancouver is launching a new, innovative way for people to provide feedback and share their opinions and ideas with City Hall at

Talk Vancouver is an online community, open to anyone over the age of 15 who lives, works or attends school in Vancouver. Participants will be asked to provide opinions and feedback on important city issues by participating in online surveys and discussions via their smart phones, computers, and tablets.

"The launch of Talk Vancouver is one more way we are following through on recommendations from our Engaged City Task Force, and it will be a great new tool for people to have their say on the issues that matter to them," said Mayor Gregor Robertson. "In a city like Vancouver, not everyone can make it out to a public hearing or come speak to council. People are busy with their kids, their jobs and their family lives. By partnering with Vision Critical on Talk Vancouver, we're embracing new technology to support civic engagement, and providing people with a way to become part of an online community that’s plugged in to what's taking place at City Hall and around Vancouver."

Talk Vancouver is operated in partnership with Vision Critical, a Vancouver-based company that is providing the technology and software platform on which Talk Vancouver operates. Vision Critical now has 300 employees in Vancouver, with offices in 14 other cities around the world.

“We’re thrilled to be working on this groundbreaking initiative with the City of Vancouver,” says Andrew Reid, Vision Critical president and chief product officer. “We developed this software here in Vancouver and it’s great to see it being leveraged in our own backyard.”

The Mayor also announced that Angus Reid, the Executive Chairman of Vision Critical and founder and CEO of the Angus Reid Group, will be his Special Advisor on Technology and Citizen Engagement. “With over four decades of experience in research and public opinion, Angus has a unique skillset that will ensure we stay at the forefront of using technology to engage people across Vancouver,” said the Mayor. “I’m very pleased he’ll be advising me on ways the City can stay on the cutting edge of using technology to better serve our citizens.”

People who are interested in taking part in the Talk Vancouver online community are encouraged to register at